MOHAMED ISMAIL

 

13100 W Bellfort Ave  Apt 1318

Houston, TX 77099

 

Cell: 630-880-7500

E-mail: mois98@gmail.com

 

Skills:

Processing of telecommunication data using company software.

Airlines data input/output in excel and quantitative analysis.

Accounts Receivable Invoices Auditing, invoices data entry from documents and analytical processsing.

Statistical data collection, tabulation, processing, analysis and reports generation.

Planning and organization of statistical surveys and census.

Proficiency in Microsoft Office Suite:Excel and word.

Office support functions like copy,print,scan and fax.

Education:

MS in Statistics

Certificate in Database Administration with MS SQL 2008

Certificate Data Warehousing

Work Experience:

May 2011- Feb 2014

Data Collector - AT&T Project

LCC International Inc

Telecom data collection at cell sites for call testing to ensure calls performance and posst processing

June 2008- April 2011

Temporary contract jobs for store compliance and audits at electronic stores.

June 2006 to Nov 2008

Data Processor/ Coordinator - Alcatel-Lucent Project

ADEX Corporation

Technical:

Process telecom drive test data using Alcatel-Lucent’s post processing tool to analyze and generate the outputs in maps, and histograms.

Process and analyze the Key Performance Indicators (KPIs) using the company software and generate results in Microsoft Excel on daily and weekly basis.

Prepare power point presentations of the output.

Training the drive teams of Data Collectors.

Administrative:

Organize the drive teams of Data Collectors and Drivers for the drives and maintain their time sheets.

Coordinate with the drive teams and RF Engineers for the drives, logistic support and trouble shooting.

Inventory of SIMs, kits, phones and other equipments.

April 1999 to June 2006

Account Controller / Crew Scheduler Assistant 

UNITED AIRLINES, World Head Quarters, IL

 

Analyze and audit the invoices of hotels and transportation companies with reference to the contract, guidelines and tax rules.

Interface with vendors for incorrect billing, trouble shoot and resolve to ensure correct payment.

Online processing of American Express and Visa charges, dispute with vendors and credit card companies for defective and unauthorized charges and resolve for approval.

Analytical research of data relating to Flight Attendants schedule, flight time and other work related activities and build their pay files.

 

Personal Accomplishments:

*Consistently received the higher rating of ‘Exceeded expectations’ in the annual performance evaluation reports at United Airlines.

*Recipient of ‘Employee of the month’ award.

*Winner of ‘one million call contest’ for forecasting the expected date and time of receipt of one millionth call at the Service Center, United Airlines.

 

Citizenship: American